Our Process


To focus on its consumers’ and stakeholders’ priority quality of life considerations and to define its overall and enduring aim, Arcus offers the following mission statement:

Arcus will help maintain and/or improve clients’ quality of life by providing dignified and respectful personalized community living services.

Our Mission

Our Vision


Creating a vision statement commits Arcus to living its mission and achieving service effectiveness and efficiency. Visioning is about helping consumers and stakeholders to understand future organizational directions. Arcus’ vision statement is:

Arcus will be provincially recognized as a leading provider of quality community living services in Southern British Columbia.

Our Philosophy

Arcus offers the following message to its clients.

Arcus believes: 

That your life is important and valuable;

That your dignity is essential;

That you come first;

That your personal and family autonomy should be respected;

That your family involvement is worthwhile;

That your family should be able to help plan and make decisions;

That your friends help make life more meaningful;

That each of us should make sure that your days are full of experiences that are important to you;

That you have the right to experiences that are not dangerous;

That you deserve to live in safe and secure environments;

That your home should always be a safe and loving place;

That taking some risks should be encouraged if the activities are important to you;

That each of us should help you balance any risk-taking with safety and security;

That when we consider your past, present and future, we make better decisions;

That each of us should always work hard to get you what you need and want;

That each of us should always remember what you are good at, what you like to do, and what you can do; 

That each of us should utilize communication that captures yours actions, postures and languages;

 That each of us should value your pursuit of life-long learning and

That each of us can learn from one another;

That your personal and family confidentiality and privacy should be respected;

That each of us should help to prevent illness and promote overall health well-being;

That each of us should help facilitate your physical, emotional, intellectual, social, spiritual, cultural, and environmental health maintenance and enhancement;

That you are worth every effort to keep you safe, healthy and happy; and

That each of us believes in love, dreams, friends and fun – and that each of us believes in you.

Our Values

Arcus cherishes the following organizational values as ideals of what it deems desirable, worthy and right:

accountability – advancing recognition and responsibility;

adaptability – innovating collaboratively and resourcefully;

autonomy – broadening choices and freedoms;

competency – expanding knowledge, skills and abilities;

consistency – ensuring equality and equity;

correctability – encouraging effectiveness and efficiency;

dependability – modeling predictability and reliability;

ethicality – inspiring justly and lawfully;

generosity – empowering unconditionally and unselfishly;

inclusivity – leveraging diversity passionately and empathetically;

integrity – offering faithfulness, openness and truthfulness;

participatory – connecting capabilities and capacities; and

sincerity – interacting receptively and reverently

Our Culture

We are a courageous, caring, and conscientious community;
dedicated to our clients.