Our Process
To focus on its consumers’ and stakeholders’ priority quality of life considerations and to define its overall and enduring aim, Arcus offers the following mission statement:
Arcus will help maintain and/or improve clients’ quality of life by providing dignified and respectful personalized community living services.
Our Mission
Our Vision
Creating a vision statement commits Arcus to living its mission and achieving service effectiveness and efficiency. Visioning is about helping consumers and stakeholders to understand future organizational directions. Arcus’ vision statement is:
Arcus will be provincially recognized as a leading provider of quality community living services in Southern British Columbia.
Our Philosophy
Arcus offers the following message to its clients.
Arcus believes:
That your life is important and valuable;
That your dignity is essential;
That you come first;
That your personal and family autonomy should be respected;
That your family involvement is worthwhile;
That your family should be able to help plan and make decisions;
That your friends help make life more meaningful;
That each of us should make sure that your days are full of experiences that are important to you;
That you have the right to experiences that are not dangerous;
That you deserve to live in safe and secure environments;
That your home should always be a safe and loving place;
That taking some risks should be encouraged if the activities are important to you;
That each of us should help you balance any risk-taking with safety and security;
That when we consider your past, present and future, we make better decisions;
That each of us should always work hard to get you what you need and want;
That each of us should always remember what you are good at, what you like to do, and what you can do;
That each of us should utilize communication that captures yours actions, postures and languages;
That each of us should value your pursuit of life-long learning and
That each of us can learn from one another;
That your personal and family confidentiality and privacy should be respected;
That each of us should help to prevent illness and promote overall health well-being;
That each of us should help facilitate your physical, emotional, intellectual, social, spiritual, cultural, and environmental health maintenance and enhancement;
That you are worth every effort to keep you safe, healthy and happy; and
That each of us believes in love, dreams, friends and fun – and that each of us believes in you.
Our Values
Arcus cherishes the following organizational values as ideals of what it deems desirable, worthy and right:
accountability – advancing recognition and responsibility;
adaptability – innovating collaboratively and resourcefully;
autonomy – broadening choices and freedoms;
competency – expanding knowledge, skills and abilities;
consistency – ensuring equality and equity;
correctability – encouraging effectiveness and efficiency;
dependability – modeling predictability and reliability;
ethicality – inspiring justly and lawfully;
generosity – empowering unconditionally and unselfishly;
inclusivity – leveraging diversity passionately and empathetically;
integrity – offering faithfulness, openness and truthfulness;
participatory – connecting capabilities and capacities; and
sincerity – interacting receptively and reverently
Our Culture
We are a courageous, caring, and conscientious community;
dedicated to our clients.