Arcus Community Resources:

1. Provides dignified and respectful personalized community living services; you have the right to high quality care.
2. Helps to prevent illness and promote health; you have the right to good health care, and a right to special help if disabilities are present.
3. Ensures safe and secure home like environments; you have the right to be safe and protected from abuse.
4. Encourage your and your family's involvement in decision making.
5. Promotes choice, freedom and independence; you have the right t express your views and have your opinions taken seriously, to be treated the same as people not in care.
6. Realizes you have the right to have your religion and heritage respected.
7. Realizes you have the right to have regular support of a social worker.
8. Advocates life as intrinsically valuable.
9. Champions development and growth; you have the right to a good education and assistance with developing your talents.
10. Maintains confidentiality and privacy; you have a right to information about your life and to have your personal information treated with respect and in confidence.
11. Co-ordinates leisure and recreation; you have the right to time for leisure activities.
12. Participates in and gives back to communities.
13. Supports friendship involvement; you have the right to contact your family, relatives and friends unless the court decides it is not safe. Advocates your right to help and support after you leave care.
14. Believes and respects that you have a right to come forward with a complaint without fear of retaliation or disruption of your service.

If you or your family feel that any of your rights are violated, you may do the following:

1. Contact either Paulette MacLean of Cathy Mellalieu directly at 604-406-1235
2. Fill out Parent Concern form and mail it to Arcus Head Office.
3. Contact the funding agency.